Privacy Policy
Last updated: April 16, 2026
Crelooking (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://crelooking.com or make a purchase.
1. Information We Collect
We collect the following categories of personal data:
- Account & Order Data: name, shipping and billing address, email, phone number, order history.
- Payment Data: card details are processed directly by Stripe, Inc. and are never stored on our servers.
- Technical Data: IP address, browser type, device identifiers, cookies, and browsing activity on our site.
- Marketing Data: newsletter preferences, survey responses, and consent status for marketing communications.
2. How We Use Your Information
We use your data to: process and fulfill orders, communicate order status, respond to customer support requests, send newsletters and product updates (with your consent), personalize your shopping experience, detect and prevent fraud, and comply with legal obligations.
3. Cookies & Tracking Technologies
We use cookies and similar technologies including the Meta Pixel, Pinterest Tag, and Google Analytics to measure website performance and deliver relevant advertising. You can manage your cookie preferences through our cookie banner or via your browser settings at any time. Opting out of tracking cookies will not affect your ability to purchase.
4. Sharing With Third Parties
We share data only with trusted service providers who process it on our behalf under strict confidentiality agreements:
- Payment: Stripe, Inc. (PCI-DSS Level 1 certified)
- Shipping & Fulfillment: CJ Packet, DHL, USPS, Royal Mail, Canada Post, Australia Post
- Email & SMS: Brevo SAS (GDPR compliant)
- Analytics & Advertising: Meta Platforms Inc., Google LLC, Pinterest Inc.
- Hosting: Hostinger International Ltd., Cloudflare Inc.
We never sell your personal data to third parties.
5. Data Retention
We retain order and account data for 7 years to comply with accounting and tax law. Marketing data is kept until you unsubscribe. Technical logs are rotated every 90 days. You may request earlier deletion (see Section 7).
6. International Transfers
Because our service providers operate globally, your data may be transferred outside your country of residence (including the United States and the European Union). We rely on Standard Contractual Clauses approved by the European Commission or equivalent safeguards where applicable.
7. Your Rights (GDPR, UK GDPR, CCPA, PIPEDA)
Depending on your country of residence, you have the right to: access your personal data, rectify inaccurate data, request erasure, restrict or object to processing, data portability, withdraw consent, and lodge a complaint with your local data protection authority.
California residents (CCPA) additionally have the right to know what categories of personal information have been collected and to opt out of the sale or sharing of personal information. We do not sell personal information.
To exercise your rights, contact us at [email protected]. We will respond within 30 days.
8. Data Security
We protect your data with industry-standard measures including TLS 1.3 encryption in transit, AES-256 encryption at rest, access controls, two-factor authentication, and continuous security monitoring via Wordfence and Cloudflare. Despite these safeguards, no online service can guarantee absolute security.
9. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect data from minors. If you believe we have collected data from a child, please contact us for prompt deletion.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent revision. Substantial changes will be notified via email or a prominent banner on our website.
11. Contact
Crelooking
30 N Gould St, Suite R
Sheridan, WY 82801
United States
Email: [email protected]
Website: https://crelooking.com
